PRIVACY POLICY
At Imperial Trade Ltd, we fully understand how important it is to protect our clients’ personal information. This
document sets out our Privacy Policy commitment in respect to the information that we hold about our clients and
what we
do with such information. We recognise that any personal information we collect about the client will only be used
for
the purposes we have collected it for, or as allowed under the applicable acts of legislation. This Privacy Policy
is a
unified policy for the investment firms providing services under the Imperial Trade Ltd trademark, belonging to the
Imperial Trade Ltd Group AS consolidation group. The investment firms within the Imperial Trade Ltd Group consist of
the
following: Imperial Trade Ltd AS, Imperial Trade Ltd UK Ltd., Imperial Trade Ltd Cyprus Ltd. and Imperial Trade Ltd
PTY
Ltd. (jointly referred to here as “Imperial Trade Ltd”).
Imperial Trade Ltd respects the privacy of any user that accesses its websites, therefore, we are committed to
taking
all reasonable steps in order to safeguard information related to any existing or prospective clients, applicants or
visitors. Before submitting any personal data, a person should examine the given terms and should only continue by
agreeing with the Terms in the given Privacy Policy with principles set for data transfer, storage and processing.
Imperial Trade Ltd is entitled to unilaterally amend the given principles at any time by notifying the clients no
later
than 14 days prior to any significant amendments via the Imperial Trade Ltd website, emails or through the Trader`s
Room. In issues not regulated by the given Privacy Policy, the parties shall be guided by the General Terms and
Conditions of a respective investment firm.
Definitions
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Client - means any natural or legal person who has entered into a client relationship with Imperial Trade Ltd
and is
actively using, or has used, the services of Imperial Trade Ltd until the termination of the client
relationship. A
prospective client is a natural or legal person who intends to use the services of Imperial Trade Ltd and has
made the
initial registration for such use of services via the Trader’s Room (without concluding the client
relationship).
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Client Data - means information that is known to Imperial Trade Ltd about the client and that is processed by
Digital
Wealth Plc. When this document refers to ‘personal information’, it means information from which the client`s
identity
is reasonably apparent. The various categories of client data are specified in point 5 of this document.
-
Processing of Client Data - means any action that is performed with the client data, including gathering,
recording,
structuring, safe keeping, changing, forwarding, deleting, archiving, etc.
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Data Processor - Legal entities within Imperial Trade Ltd Group AS. Imperial Trade Ltd provides investment
services and
is the data processor of client’s personal information in relation to those services. In case a client holds
trading
accounts under multiple Imperial Trade Ltd investment firms, there will be more than one Data Processor within
the
Group.
-
Authorised Processor - Imperial Trade Ltd may also use authorised external processors for client data
processing, based
on concluded service agreements, which are governed by instructions from Imperial Trade Ltd for the protection
of client
related data.
Consent to Process Data
-
Initial registration - In order to a Live trading account with Imperial Trade Ltd, a
person must make an initial registration via an Imperial Trade Ltd website’s registration form, or directly
through
their Trader`s Room and agree with the terms listed in the given Privacy Policy. The Client confirms acceptance
of these
terms by ticking the corresponding box on the registration form. If such consent is not given, Imperial Trade
Plc cannot
process a persons’ data, nor provide any services to the person in question.
-
Attending courses and participating in campaigns - The client’s data will be processed when registering for the
offered
webinars or seminars, or when landing on any of Imperial Trade Ltd’ campaign pages that require registration –
as
Imperial Trade Ltd will need to use a client’s personal information to perform its services and comply with its
obligations. In all such cases, a client’s consent for data processing will be gathered through the registration
form
that they use to sign up, which subsequently creates login credentials for access to the Trader`s Room.
-
Cancellation of the initial registration - When a person cancels the registration process and does not complete
it, that
person ‘s data will not be retrieved by Imperial Trade Ltd and will, therefore, not be saved for further
processing in
the future.
-
Declining the option to be contacted via phone - A person always has the right torequest not to be contacted via
telephone by an Imperial Trade Ltd representative. This request will be saved within Imperial Trade Ltd’
internal
systems and acts as a separate restriction which Imperial Trade Ltd will, of course, be respected. The request
to not to
be contacted via telephone does not affect a client from using Admiral Market’s services. Additionally, this
does not
restrict said person to contact Imperial Trade Ltd by their own initiative.
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Subscription to Marketing Related Emails — During the initial registration to the Trader’s Room, a person
has the
right to choose whether or not to receive marketing related emails (such as company news, information about
campaigns
and other similar updates to enhance client knowledge related to the financial markets, etc.) to their submitted
email
address. Such a preference can also be changed at any time through the Trader`s Room, under the ‘Subscriptions’
panel.
It’s also possible to unsubscribe from these marketing emails by clicking the link within the emails that have
already
been received
The Purposes of the Collection of Client Data Imperial Trade Ltd needs to collect various data in order to set a
person
up as a client, as well as provide various aspects of its services. This data is collected for the below
mentioned
reasons.
-
Verification of identify. Imperial Trade Ltd is obligated to verify a person`s identity before entering into a
client
relationship and creating a trading account for the person. For this, Imperial Trade Ltd can use third parties
which
carry out identity checks on its behalf.
-
To assess the level of a Client’s investment knowledge. Imperial Trade Ltd must assess clients’ investment
knowledge,
experience and expertise to deem the suitability and relevance of the offered service for the client.
-
Internal business purposes and record keeping. Imperial Trade Ltd needs to process clients’ personal information
for
internal business and record keeping purposes. Such processing is in Imperial Trade Ltd’ own legitimate
interests to
comply with its legal obligations. This may include any communications that Imperial Trade Ltd has with a client
in
relation to the services it provides. Imperial Trade Ltd will also keep records that ensure that a client
complies with
its obligations, defined in the Terms of Business of a relevant Admiral Markets investment firm.
-
Transaction reporting. Imperial Trade Ltd is obligated to regularly report to the respective authorities on the
market
share products and the services held by client groups, as well as other financial figures.
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Marketing. Imperial Trade Ltd may use client data, such as location or trading history to deliver tailored
content, such
as news, analysis, research, reports, campaigns and training opportunities that may interest the client, to
their
registered email address. A client always retains the ability to change their preference if they wish or no
longer wish
to receive such communications.
-
Improvement of Admiral Markets products and services. Imperial Trade Ltd may, from time to time, use client data
to help
it analyse and improve its products and services.
-
To investigate or settle enquiries or disputes. Imperial Trade Ltd may need to use collected client data in
order to
comply with applicable laws, court orders, or other judicial process or requirements of any applicable
regulatory
authorities. Personal data can also be processed to settle disputes with the client.
-
To send client surveys. Imperial Trade Ltd may send client surveys as part of its customer feedback process as
it is in
its legitimate interest to ask for feedback to ensure that it provide the best service to its clients.
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Website data analysis. Please find detailed review about website data analysis from Imperial Trade Ltd Cookie
Disclosure.
Categories of Client Data Client data may be collected from the client, from the client’s use of the services
and from
external sources, such as public and private registers. Imperial Trade Ltd has the right and the duty by virtue
of its
area of activity to check the accuracy of the client data contained in the databases by periodically asking the
client
to review and/or correct or confirm the accuracy of the client data pertaining to the client. Imperial Trade Ltd
does
not collect sensitive information about the client. Client data categories which are primarily collected and
processed
by Imperial Trade Ltd consist of the following:
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Identification data – such as name, date of birth, personal identification code and data regarding the
identification
document (such as copy of the passport or ID card).
-
Contact data – such as physical address, email address, telephone number and language of communication.
-
Family data – such as information about the client’s family, heirs and other related person’s (only in cases if
a client
is related to a politically exposed person or the client has passed away).
-
Professional data – such as educational and employment details.
-
Financial data – such as income, assets and liabilities, collected in order to understand the client’s resources
and
trading activity (for the prevention of any illegal activity).
-
Data about the origin of assets or wealth – such as data regarding the client`s transaction partners and
business
activities (for the prevention of, for example, money laundering or the financing of terrorism).
-
Data that enables Imperial Trade Ltd to perform its due diligence measures regarding the prevention of money
laundering
and terrorist financing and to ensure compliance with international sanctions, including the purpose of the
business
relationship, true beneficiaries and whether the client is a politically exposed person.
-
Data about habits, preferences and satisfaction – such as data about preferences, satisfaction and activeness of
using
the services, services used, personal settings, survey responses, etc.
-
Data about the client’s tax residency – such as country of residence, tax identification number and citizenship.
-
Communication and activity data – such as visual and/or audio communication data recordings collected when the
client
visits any Imperial Trade Ltd branches, including data related to the client’s visit to Imperial Trade Ltd
websites and
the Trader’s Room.
-
Data related to Imperial Trade Ltd’ services – such as the performance data related to the services of the
agreements or
the failure thereof, executed transactions, submitted applications, requests, complaints and applied service
fees.
-
Data about client’s classification category, level of expertise and previous exposure to the financial market –
including the client’s investment knowledge and experience, investment objectives, etc.
Contacting Imperial Trade Ltd by Email or Via Live Chat When you email Imperial Trade Ltd (via the ‘Contact Us’
page),
or using the Live Chat feature, a person may be requested to provide some additional personal data, like their
name or
email address. Such data will be used to respond to their query and verify their identity. Emails are stored on
Admiral
Markets’ standard internal contact systems which are secure and cannot be accessed by unauthorised external
parties.
Recipients of Client Data If necessary, client data is shared with other recipients, such as:
-
Authorities, such as law enforcement authorities, bailiffs, notary offices, tax authorities, supervision
authorities and
financial intelligence units.
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Legal entities within Imperial Trade Ltd Group AS. Imperial Trade Ltd businesses are supported by a variety of
the
Imperial Trade Ltd Group’s teams and functions. Imperial Trade Ltd may make personal data available to them, if
necessary, for the provision of services, trading platform administration, sales and marketing, customer and
technical
support. All Imperial Trade Ltd employees are required to follow data privacy and security policies when
handling
personal data. Imperial Trade Ltd may process personal data in respect of the website and the Trader`s Room in
the
following locations: Estonia, United Kingdom, Cyprus and Australia.
-
Institutions providing financial services, for example banks, payment systems, institutions participating in the
trade
execution, settlement and reporting cycle (for example regulated markets as execution venues, multilateral
trading
facilities, organised trading facilities, trade repositories, local and foreign brokers).
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Auditors, legal and financial consultants, or any other processor authorised by Imperial Trade Ltd.
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Third parties maintaining registers (such as to credit registers, population registers,commercial registers,
securities
registers or other registers holding or intermediating client data).
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Debt collectors upon assignment of claims, courts and bankruptcy or insolvency administrators.
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Other persons related to the provision of services of Admiral Markets, such as service providers of archiving
and postal
services.
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Imperial Trade Ltd may use other external authorised processors for processing client data. In such cases,
Digital
Wealth Plc takes the needed steps to ensure that such data processors process client data under the instructions
of
Imperial Trade Ltd with adequate security measures.
-
Imperial Trade Ltd may share client data in the event of a merge, sale, restructure, acquisition, joint venture,
assignment, transfer or other disposition of all or any portion of Imperial Trade Ltd’ business, assets or stock
(including in connection with any bankruptcy or similar proceedings).
Client Rights
-
Imperial Trade Ltd respects clients’ rights to access and control their personal data. Admiral Markets will
respond to
requests concerning personal data processing and, when applicable, Imperial Trade Ltd will give access to,
correct or
delete such personal data.
-
Review of client data processing. Upon request by the client, Imperial Trade Ltd shall provide a review of the
gathered
client data which is available in its client database. Before providing such a review, Imperial Trade Ltd will
ask the
individual to prove their identity in order to reduce the risks of identity fraud. The client will also have the
possibility to examine the submitted client data in the Trader`s Room and on the trading platform.
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Correction of data. If the personal information Imperial Trade Ltd holds concerning the client is inaccurate or
incomplete, the client is entitled to have it corrected by Imperial Trade Ltd. Imperial Trade Ltd may request
additional
information and documentation required to validate the need for the requested change of data.
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Restrict processing. A client may ask Imperial Trade Ltd to restrict the use of client data for marketing
purposes. The
client can change its preferences for receiving such notifications in the Trader`s Room, when choosing
‘Subscriptions’.
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Deletion. A client may ask Imperial Trade Ltd to delete the personal data that it holds. The request to delete
an
individual’s personal data will result in the closure of their account(s), removal of their data from active
processing
and a termination of the client relationship. However, Imperial Trade Ltd is required to maintain the client’s
personal
data to comply with its legal and regulatory requirements, as well as in accordance with internal compliance
requirements in relation to the maintenance of records. Imperial Trade Ltd shall preserve data for at least five
years
following the termination of the client relationship, unless other terms for the preservation of data or
documents are
prescribed by law. Unnecessary client data shall be deleted or destroyed.
Organisational, Physical and IT Security Measures Imperial Trade Ltd, within the framework of applicable laws,
that
client data is safeguarded with the appropriate technical and organisational measures to prevent unauthorised
access,
unlawful processing or disclosure, accidental loss, modification or destruction. Imperial Trade Ltd shall
implement the
organisational, physical, IT and other necessary security measures to ensure the protection of Client Data and
to
monitor the processing of Client Data. Among other things, such security measures shall include the following
activities:
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Implementation by Imperial Trade Ltd through its internal rules of the requirements for processing, registering
and
recording client data as well as procedures for checking the compliance with those requirements.
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Authorisation of Imperial Trade Ltd employees to access only necessary client data in a client database, which
is
strictly in accordance with the job duties performed.
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Unauthorised processing of data (including recording, alteration, deletion, reading, copying, (transmission),
unauthorised transportation of records and any other unauthorised use of data (not prescribed by official
duties) shall
be prohibited.
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Adequate security measures, including encryption of data where necessary, shall be implemented upon transmission
of data
by means of data communication equipment or in the transport of records.
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Every user of the client database shall be issued a personal means of authentication, enabling them to use the
database.
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Imperial Trade Ltd shall implement adequate and sufficient measures to ensure that every data processing
operation
leaves a trace, which would afterwards enable identification of the person who performed the operation, the
nature and
time of the operation and any other relevant facts, including when, by whom and which data were recorded,
altered or
deleted, or when, by whom and which data in the data processing system were accessed, as well as information on
any
transmission of data. A possibility for restoring the content of the data before modifications shall be
available when
any modifications are made to the data or documents.
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The personal information that the client provides in connection with registering itself as a user in the
Trader`s Room
is classified as registered Information. Registered Information is protected in many ways. Clients can access
the
Trader`s Room with their username (client email) and password selected by the client. It is the clients’
responsibility
to ensure that the login and password is known only to the client itself.
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Transmission of information via regular email exchange is not always completely secure. Imperial Trade Ltd
however
exercises all endeavors to protect clients’ personal data, yet it cannot guarantee the security of client data
that is
transmitted via email; any transmission is at the clients’ own risk. Once Imperial Trade Ltd has received the
client
information it will use procedures and security features in an attempt to prevent unauthorised access.
The Geographical Area of Processing
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As a general rule, the client data is processed within the European Union/European Economic Area (EU/EEA), but
in some
cases it is transferred to and processed in countries outside the EU/EEA. This exception applies with client
data held
under Imperial Trade Ltd PTY Ltd. (the investment firm operating in Australia), which is processed by an
authorised
processor of another entity in the Imperial Trade Ltd Group, namely Imperial Trade Ltd AS in Estonia.
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The transfer and processing of client data outside the EU/EEA can take place provided there are appropriate
safeguards
in place and the actions are made based on a legal basis only.
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Upon request, the client may receive further details on client data transfers to countries outside the EU/EEA.
Data Portability The client has the right to obtain personal information held by Admiral Markets, provided that
Digital
Wealth Plc has this in a structured, commonly used and machine-readable format, and to reuse it elsewhere or ask
Digital
Wealth Plc to transfer this to a third party of the client’s choice. In case of the forwarding of data to a
third party,
a clear written consent from the client must be received and verified.
Contact Details
-
In case of questions about the content of this Privacy Policy, if an individual would like a copy of the data
Digital
Wealth Plc has collected on them, or would like to raise a complaint or other comment with regards to data
processing,
please contact Imperial Trade Ltd’ appointed Data Protection Officer by post: Ahtri 6A, Tallinn 10151; or email:
info@imperialtrade.online, clearly marking “FAO: Data Protection Officer”.
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The general contact details of Imperial Trade Ltd investment firms are available on Imperial Trade Ltd website:
www.Imperialtrade.org, selecting the ‘Contact Us’ page.
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The client has the right go to court or to escalate their complaint to the data protection regulator in their
jurisdiction for the protection of rights, unless the applicable laws prescribe a different procedure for
handling such
claims.